This research aimed at describing an understanding of the contact between the dimensions of individual characteristics (age, gender, experience, and education) and organization performance and job satisfaction by acquiring information from the upper and middle management of ABL,NBP and MCB particularly from Islamabad and Rawalpindi.. The objective of this study was to determine the impact of individual characteristics on organization performance and job satisfaction and the moderating role of relationship quality in influencing the relationship by using statistical tools of descriptive analysis, regression and correlation. The findings suggested that a positive relationship exists between majority of the individual characteristics (except age and experience) and job satisfaction and individual characteristics have positive impact on organization performance. However, relationship quality was found to have a positive and significant impact on the relationship. This research will be beneficial for the managers concerned about improving the organizational performance and job satisfaction of their employees.

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